Atlanta Businesses Have Trusted Us With Their IT Since 1990.
DataTrends is a full-service IT managed services provider headquartered in Atlanta. Proactive monitoring, US-based helpdesk, cybersecurity, cloud backup, and the strategic guidance that keeps your business moving forward.
You Know the Frustration. You Shouldn't Have to Live With It.
The helpdesk that won't pick up. The SLA that gets missed every quarter. The offshore agent who reads from a script and has never heard of your business. The vendor you can't reach when something actually breaks. You've been there, and you shouldn't have to keep going back.
A two-hour response SLA isn't a marketing line, it's the number we hit. Urgent issues get treated like urgent issues, every time. No tickets sitting overnight, no callbacks that never come.
No offshore agents reading from a script. No language barriers. No time-zone roulette. Atlanta-based engineers answer your calls, and after a few tickets you'll know them by name and they'll know your setup.
Most of your IT issues should never reach your team. We monitor, patch, and resolve in the background so the only "outage" you hear about is the one we already fixed.
Cybersecurity threats are evolving. AI is rewriting how every business operates. You need a partner who has seen 35 years of technology shifts and can tell you which moves are right for your business and which ones to skip.
From day one, my goal has been to deliver IT support that feels personal, proactive, and truly built around each client's success. Thirty-five years later, our very first client is still with us. I think that says something. Come see why.
Full-Service IT, Built Around Your Business.
From the ticket your team submits at 9 AM to the strategic roadmap your leadership signs off on at year-end, we handle the full stack of business IT with the same people, the same standards, every time.
ProAssist Managed Services
Fully managed IT with proactive monitoring and built-in security. The foundation that keeps your systems healthy before issues become problems.
Learn MoreProAssist Helpdesk
US-based engineers answering when your team calls. Real people, fast response, and the same names you'll know by their second ticket.
Learn MoreCybersecurity & Compliance
Multi-layered defense across endpoints, email, and network. Risk assessments, policy frameworks, and the audit-ready posture regulated industries require.
Learn MoreMicrosoft Solutions
Microsoft Solutions Partner with Azure and Modern Work specializations. M365, Teams, SharePoint, and the cloud migrations that get them all working together.
Learn MoreCloud Backup & Recovery
Axcient Diamond-level backup and disaster recovery. Ransomware rollback, cloud-to-cloud protection, and a CEO who sits on the Axcient Vendor Board.
Learn MoreAI & Your Tech Stack
Practical AI guidance for businesses that need a real plan, not hype. Where it helps, where it hurts, and how to roll it out without losing control of your data.
Learn MoreFour Days Remote. Zero Client Impact.
In April 2026, a water filter ruptured in DataTrends' Atlanta office and forced the entire team to work remotely for four days. Here's what the helpdesk SLA reporting actually showed.
35 Years of Excellence, Now on a Bigger Stage.
In 2025 we joined the Atlanta Falcons as an Associate Partner, in association with Eleven Sports Media. It's a milestone that reflects the same thing the last three decades have: showing up for the city we call home, and the people who built this company alongside us.
Read the AnnouncementTwo Decades. Three Voices.
We let our clients do the talking. Here's what some of them have to say after years (and in two cases, decades) of partnership.
We've worked with DataTrends for over 20 years and wouldn't trade them for any other company. The professionalism, expertise, and commitment of the entire DataTrends team ensures that no problem is too big to solve, and that kind of reliability is priceless.
The efficiency and security DataTrends has brought to our operations, combined with their quick and reliable helpdesk support, has been a game-changer. Their proactive mindset has truly alleviated stress and given us confidence in our technology.
Even in the onboarding over to DataTrends, they immediately realized cost savings. What sets DataTrends apart is their responsiveness and the diverse skill sets of their staff. They're quick to escalate issues when needed, ensuring nothing is left unresolved.
The People Who Will Actually Be Answering.
When you hire an IT partner, you're hiring the team behind it. Here's how we built ours and what we choose to stand for outside of work.
The Same Engineers, Year After Year.
The IT industry has a turnover problem. The tech who learned your network last year is gone, and now you're explaining it to a new face every quarter. We built DataTrends so that doesn't happen here. Our engineers stay because they want to, which means yours stay too.
Meet the TeamHow We Show Up Outside the Office.
The way a company treats its community usually tells you how it will treat its clients. Headquartered in Atlanta, our team supports causes that reach well beyond the city limits. It's the same values that drive how we answer your call on a Tuesday afternoon.
Learn More
From the DataTrends Blog.
Fresh perspective on the IT decisions that matter most.
AI Can't Replace Your CTO
Like other moments in the past 35 years (think Y2K), we're once again holding our breath to see what new technology will do. AI is incredibly smart, but it lacks wisdom. Here's why the human voice still has to be in the room.
Read the ArticleThe Hidden Risk of Free AI Tools at Work
It starts with one employee and a free AI tool. Here's why that matters more than most businesses realize.
35 Years & Atlanta Falcons Partnership
Celebrating 35 years of excellence by teaming up with the Atlanta Falcons as an Associate Partner.
MSP vs. CSP: What's the Difference?
Two acronyms that sound like alphabet soup but represent two very different IT support models.
Hackers Can Access Your Laptop Camera
Webcam hijacking (aka "camfecting") is real. Here's how it works and the simple steps that stop it.
The Latest Phishing Scams: A Layman's Guide
Phishing accounts for over 75% of cyber incidents. Here's how to spot the latest tactics before they cost you.
Let's Talk About Your IT.
A 10-minute discovery call is the easiest way to find out if DataTrends is the right fit. No pressure, no pitch deck. Just a real conversation about where your business is and where you want it to go.