Need Help? We're One Click Away.
Download TeamViewer Quick Support and a DataTrends engineer can connect to your computer and fix the issue right alongside you.
Download TeamViewer Quick Support
This lets our helpdesk team connect to your computer remotely. No installation needed. Just open the file when it finishes downloading.
Download TeamViewer QSCan't Find the File You Just Downloaded?
After you click the button above, most browsers save the file but don't open it for you. Look for the download arrow in the top-right corner of your browser window.
Click the Yellow Button
Hit the Download TeamViewer QS button above. Your browser will start downloading a small file (about 30 MB).
Look Top-Right
If a window doesn't pop up automatically, look for the download arrow icon in the upper-right corner of your browser. Click it.
Open the File
Click TeamViewerQS.exe to open it. A small window will appear with your ID and password. Share those with your helpdesk engineer.
Already Have a Ticket or Need to Reach Us?
Get in touch with our helpdesk directly or check the status of an open ticket through the client portal.
Call the Helpdesk
Talk to an engineer who knows your business. Available Monday through Friday, 8:30 AM to 5:30 PM ET.
(770) 864-8000 Extension 4 Call NowClient Portal Login
Check the status of an existing ticket, view your support history, and manage your account.
Log In to PortalNot a Current Client? Let's Talk.
If you're looking for IT support for the first time, we'd love to learn about your business and see how we can help. Give us a call or schedule a free discovery call with our team.