ProAssist Managed Services - DataTrends Technology
ProAssist Managed Services

Your IT, Managed.
Your Business, Protected.

DataTrends' ProAssist puts proactive monitoring and enterprise-grade security to work for your business, so you never have to worry about what's lurking in the background.

35+ Years Serving Atlanta Businesses
1M+ User Issues Resolved
100% US-Based Support Team
24/7 Security Monitoring

Our #1 Priority for Your Business

ProAssist Security

Cyber threats don't wait business hours. ProAssist Security gives your business enterprise-level protection: the same layer of defense that satisfies cyber insurance requirements and industry compliance standards. While Monitoring keeps your systems running, Security keeps them safe.

Live Security Operations Center (SOC)

Our 24/7 "Eyes on Glass" service monitors your computers, firewalls, and Microsoft 365 around the clock. Alerts are reviewed and acted on by real human security specialists, not automated responses.

Endpoint Detection & Response (EDR)

An advanced layer of protection that goes far beyond traditional antivirus. EDR detects anomalies in program and user behavior, identifying suspicious activity before it becomes a breach.

Dark Web Monitoring

We continuously scan the dark web for your company's compromised credentials. If your data surfaces where it shouldn't be, you'll know about it and we'll help you act on it immediately.

Security Awareness Training

Monthly bite-sized training videos and follow-up assessments turn your employees into your strongest line of defense. Includes simulated phishing scenarios to identify and close real-world vulnerabilities.

Cloud Software Security Monitoring

Manage cloud activities, security, and compliance across your SaaS environments. Detect unauthorized access to sensitive data and receive real-time alerts before threats escalate.

Spanning 365 Backup

Critical Microsoft 365 data (email, SharePoint, OneDrive, Teams) is automatically backed up in the cloud. Rapid restoration of lost or corrupted data ensures your operations never skip a beat.

ProAssist Security satisfies cyber insurance requirements and industry compliance standards. Including both EDR and SOC solutions, the two components most insurers now require for coverage eligibility.

The Foundation

ProAssist Monitoring

Every ProAssist Security plan is built on the Monitoring foundation: proactive system management that keeps your infrastructure stable, up to date, and running at full performance before problems have a chance to surface.

24/7 System Monitoring

Automated alerts and real-time reporting routed to the DataTrends expert team. Issues caught before they interrupt your work.

Patch Management

Software and OS updates deployed on schedule, eliminating missed patches leaving your systems exposed to known vulnerabilities.

Anti-Virus Protection

Continuous protection against viruses, malware, and known threats across every managed endpoint on your network.

Remote Support Tools

Our team can connect directly to your systems to diagnose and resolve issues fast, without waiting for someone to show up on-site.

Firewall Traffic Monitoring

Continuous oversight of your network's firewall activity, flagging unusual traffic patterns and unauthorized access attempts.

Software Deployment

Managed rollout of business-critical software across your organization: consistent, controlled, and documented every time.

Endpoint Log Monitoring

Systematic review of activity logs across your endpoints, catching anomalies and suspicious patterns early in the threat lifecycle.

Ransomware Protection & Isolation

Active protection against ransomware attacks, with the ability to immediately isolate an infected endpoint to prevent network spread.

Endpoint Hardware Auditing

Full inventory and health assessment of every device on your network, so you always know what you're working with and what needs attention.

Getting Started

How It Works

1

Schedule a Discovery Call

We sit down with you to understand your business, your IT environment, and your biggest concerns. No pressure, no jargon. Just an honest conversation.

2

IT Assessment

Our team performs a comprehensive audit of your systems, identifying risks, gaps, and opportunities. You'll know exactly where you stand.

3

Customized Solution

We build a tailored ProAssist plan around your business, not a one-size-fits-all package. Then we get to work, and you get back to business.

What Our Clients Say

Trusted by Atlanta Businesses

Don't take our word for it. Here's what the people we work with every day have to say.

"

What truly sets DataTrends apart from other IT firms is their proactive approach: they don't just react to issues but anticipate and resolve potential challenges before they affect us. Partnering with DataTrends has given us the peace of mind that comes from knowing our IT infrastructure is in expert hands.

TF
Tony Fuentes
System Administrator, Walton Lantaff Schroeder & Carson LLP
"

Enrolling in their ProAssist managed IT services and helpdesk program has taken a huge load off our in-house IT responsibilities. Knowing our servers and workstations are always well managed provides invaluable peace of mind. No problem is too big to solve, and that kind of reliability is priceless.

LS
Laurie Smyly
System Administrator, McConaughhay, Coonrod, Weaver & Stern P.A.
"

The biggest benefit since partnering with DataTrends has been their proactive approach to IT, keeping our systems, hardware, and processes secure before problems arise. This proactive mindset has truly alleviated stress and given us confidence in our technology. I would wholeheartedly recommend them.

LB
Leanna Brown
Firm Administrator, Andersen Tate & Carr
Kevin Dunn, CEO, DataTrends Technology

Ready to Get Protected?

Less Downtime.
More Confidence.
Real Support.

Talk to DataTrends about a complimentary IT assessment. We'll show you exactly where your vulnerabilities are and how ProAssist Security closes them.

Or call us: (770) 743-3770  ·  info@datatrends.net

Already a ProAssist client? Visit ProAssist HelpDesk for day-to-day support.