Posts by Kiana Dunn
AI Hallucinations
Over Memorial Day weekend, ChatGPT told me 45 percent of Americans have visited South Dakota. The real number is closer to 4. Here is why AI confidently makes things up. AI Hallucinations and how they affect your business.
Read MoreMulti-Factor Authentication in 2026
Stolen credentials drive 60% of breaches. Multi-factor authentication stops almost all of them. A plain-English guide to doing MFA right in 2026.
Read MoreWhen Disaster Strikes, Preparation Speaks
When a workplace flood hit DataTrends Technology Corporation’s Atlanta office in April 2026, their clients never noticed. No downtime. No missed SLAs. No dropped calls. Every helpdesk ticket was answered, every call was captured, and the team maintained 100% SLA compliance across five full days of remote operations.
Read MoreThe Hidden Risk of Free AI Tools at Work
It starts with one employee, a deadline, and a free AI tool. Before long, half the office is using Claude or ChatGPT for work tasks — and nobody has told IT. Here’s why that matters more than most businesses realize.
Read MoreAI Can’t Replace Your CTO
Technology is incredibly smart, but it lacks wisdom. After 35 years in IT, here’s why AI can’t replace the human judgment behind your tech strategy.
Read MoreDataTrends Technology Celebrates 35 Years in Business with Atlanta Falcons Associate Partnership
Celebrating 35 years of trusted IT, DataTrends Technology joins the Atlanta Falcons Associate Partner Program, bringing its brand to Mercedes-Benz Stadium.
Read MoreMSP vs. CSP: What’s the Difference
Confused by MSP vs. CSP? Here’s a plain-English breakdown of what each one does, why your business likely needs both, and what to look for in a provider.
Read MoreHackers Can Access Your Laptop Camera
Can hackers really spy through your laptop camera? Yes, and it’s easier than you’d think. A plain-English guide to camfecting and how to stop it.
Read MoreLucas Sparger
DataTrends Team Lucas Sparger Engineer Lucas joined DataTrends in the summer of 2024 as an intern with a clear focus on software development and system administration. He is an alumnus…
Read MoreJerdon Lake
DataTrends Team JD Lake Engineer JD joined DataTrends in early 2024 as an IT Technician, bringing five years of technical customer support experience from clients like Georgia Public Broadcasting. He…
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