Your IT, Handled. Your Team, Known by Name.
DataTrends is a full-service IT managed services provider headquartered in Atlanta. Proactive monitoring, US-based helpdesk, cybersecurity, cloud backup, and the strategic guidance that keeps your business moving forward.
Microsoft Solutions Partner / See What the Right Partner Changes
You Know the Frustration. You Shouldn't Have to Live With It.
The helpdesk that won't pick up. The SLA that gets missed every quarter. The support line that reroutes you three times and never lands on someone who knows your business. The upgrade you keep putting off because no one will tell you what it takes. You've been there, and you shouldn't have to keep going back.
We guarantee a response within two hours, and a response means someone is already working on your issue. Urgent SOS requests are answered right away, even after hours.
We know you can do a lot with AI, so we assume you're calling when you need a real person on the problem. Our US-based engineers answer your calls, and after a few tickets you'll know them by name and they'll know your setup.
Most of your IT issues should never reach your team. We monitor, patch, and resolve in the background so the only "outage" you hear about is the one we already fixed.
We begin with what you run today, match it to the plan that fits, and handle the migration, billing, and renewals from there. Devices come from the same place, since we're a certified Surface reseller.
From day one, my goal has been to deliver IT support that feels personal, proactive, and truly built around each client's success. Come see why.
Full-Service IT, Built Around Your Business.
From the ticket your team submits at 9 AM to the strategic roadmap your leadership signs off on at year-end, we handle the full stack of business IT with the same people, the same standards, every time.
ProAssist Managed Services
Fully managed IT with proactive monitoring and built-in security. The foundation that keeps your systems healthy before issues become problems.
Learn MoreProAssist Helpdesk
US-based engineers answering when your team calls. Real people, fast response, and the same names you'll know by their second ticket.
Learn MoreCybersecurity & Compliance
Multi-layered defense across endpoints, email, and network. Risk assessments, policy frameworks, and the audit-ready posture regulated industries require.
Learn MoreMicrosoft Solutions
Microsoft Solutions Partner with designations in AI Business Solutions and Cloud and AI Platforms. Microsoft 365, Teams, SharePoint, and the cloud migrations that get them all working together.
Learn MoreCloud Backup & Recovery
Backup and disaster recovery with ransomware rollback and cloud-to-cloud protection, from a team that held a seat on our backup partner's advisory council for more than 15 years.
Learn MoreAI & Your Tech Stack
Governance for the AI tools your team already uses: who can reach what, what agents can do with those permissions, and how your data stays under your control.
Learn MoreAlready on Microsoft 365, or Still Choosing a Platform?
Most businesses already running Microsoft 365 use a fraction of what they license. Security controls sit unconfigured, files scatter across three places, and tools that came with the subscription never get turned on. We get those running and shaped around how your team actually works.
If you have not settled on a direction yet, or you are running on another cloud platform and wondering what a move would involve, that is worth working through before your next renewal. We will map your current setup against Azure and Microsoft 365, including the pieces that will not carry over cleanly.
Both designations are earned on verified technical capability and delivered customer outcomes.
Four Days Remote. Zero Client Impact.
In April 2026, a water filter ruptured in DataTrends' Atlanta office and forced the entire team to work remotely for four days. Here's what the helpdesk SLA reporting actually showed.
A 2026 MSP Titans Finalist in the AI Powered Category.
DataTrends has been named a top-ten finalist at the 2026 MSP Titans of the Industry Awards, the gold standard for MSPs across North America and around the world. An independent board judges finalists on service quality, client relationships, and commitment to their team and community.
Read the Press ReleaseTwo Decades. Three Voices.
We let our clients do the talking. Here's what some of them have to say after years (and in two cases, decades) of partnership.
We've worked with DataTrends for over 20 years and wouldn't trade them for any other company. The professionalism, expertise, and commitment of the entire DataTrends team ensures that no problem is too big to solve, and that kind of reliability is priceless.
The efficiency and security DataTrends has brought to our operations, combined with their quick and reliable helpdesk support, has been a game-changer. Their proactive mindset has truly alleviated stress and given us confidence in our technology.
Even in the onboarding over to DataTrends, they immediately realized cost savings. What sets DataTrends apart is their responsiveness and the diverse skill sets of their staff. They're quick to escalate issues when needed, ensuring nothing is left unresolved.
35 Years of Excellence, Now on a Bigger Stage.
In 2025 we joined the Atlanta Falcons as an Associate Partner, in association with Eleven Sports Media. It reflects how we have always worked: showing up for the city we call home, and for the people who built this company alongside us.
Read the AnnouncementThe People Who Will Actually Be Answering.
When you hire an IT partner, you're hiring the team behind it. Here's how we built ours and what we choose to stand for outside of work.
The Same Engineers, Year After Year.
The IT industry has a turnover problem. The tech who learned your network last year is gone, and now you're explaining it to a new face every quarter. We built DataTrends so that doesn't happen here. Our engineers stay because they want to, which means yours stay too.
Meet the TeamHow We Show Up Outside the Office.
The way a company treats its community usually tells you how it will treat its clients. Headquartered in Atlanta, our team supports causes that reach well beyond the city limits. It's the same values that drive how we answer your call on a Tuesday afternoon.
Learn More
From the DataTrends Blog.
Fresh perspective on the IT decisions that matter most.
AI Can't Replace Your CTO
AI is incredibly smart, but it lacks wisdom. As AI tools take on real work inside your business, here's why the human voice still has to be in the room.
Read the ArticleThe Hidden Risk of Free AI Tools at Work
It starts with one employee and a free AI tool. Here's why that matters more than most businesses realize.
Why AI Sounds So Sure When It's So Wrong
AI tools are trained to keep you satisfied, not to be right. Here's how to use them without getting burned.
MSP vs. CSP: What's the Difference?
Two acronyms that sound like alphabet soup but represent two very different IT support models.
Hackers Can Access Your Laptop Camera
Webcam hijacking (aka "camfecting") is real. Here's how it works and the simple steps that stop it.
The Latest Phishing Scams: A Layman's Guide
Phishing tactics keep changing. Here's how to spot the latest ones before they cost you.
Let's Talk About Your IT.
A 10-minute discovery call is the easiest way to find out if DataTrends is the right fit. No pressure, no pitch deck. Just a real conversation about where your business is and where you want it to go.